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Counselling Online
In Person | Online | Telephone
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Starting counselling can feel like a big step, especially if it’s your first time seeking support. Many people arrive at therapy unsure what to say, wondering whether their problems are “serious enough,” or feeling nervous about opening up to someone new. These feelings are completely normal.
I’m Paul Madden, a BACP Accredited Counsellor and Psychotherapist, offering confidential counselling for adults both in person from my private practice in Ashford, Kent, and online across the UK. I also work online with English-speaking clients internationally, including expats living abroad.
My background includes hospice and bereavement care, NHS sexual health and HIV services, LGBT+ support, and senior leadership within health and social care. Over the years, I have worked with people experiencing anxiety, stress, burnout, grief, relationship difficulties, emotional overwhelm, identity concerns, and the emotional impact of life changes and health diagnoses.
I understand that beginning therapy can feel unfamiliar or daunting. You do not need to arrive with the “right words” or have everything figured out before starting counselling. Therapy is simply a space where you can talk openly, reflect honestly, and begin making sense of what you are experiencing in a calm and supportive environment.
My approach is warm, grounded and non-judgemental. I work in an integrative and relational way, which means therapy is tailored to you as an individual rather than following a rigid formula or one-size-fits-all approach.
Some people come to counselling because they are feeling anxious, emotionally exhausted, stuck or overwhelmed. Others may be navigating grief, burnout, relationship difficulties, loneliness, low self-esteem, identity questions, or the emotional impact of sexual health concerns such as HIV or herpes.
If you prefer to meet face to face, I offer in-person counselling in Ashford, Kent, providing a private and confidential space where you can step away from everyday demands and focus on yourself.
Online and telephone counselling offers a different kind of flexibility, allowing you to access support from your own space wherever you are located. Many clients find online therapy easier to fit around work, family life, travel or living abroad, while still benefiting from a meaningful and confidential therapeutic relationship.
Above all, I believe counselling works best when people feel heard, respected and understood.
If you are considering therapy and would like to arrange an initial assessment or ask any questions before getting started, you are very welcome to get in touch.
How I Can Help
I provide counselling for adults in Ashford, Kent, and online across the UK and internationally. Whether you're feeling overwhelmed, struggling with relationships, coping with loss, or facing a difficult period in your life, I offer a safe, confidential and supportive space where you can explore your thoughts and feelings without judgement.
Support for stress, worry, and feeling mentally overwhelmed.
Space to explore connection, conflict, and communication.
Affirmative counselling for identity, relationships, sexuality, and wellbeing.
Compassionate support following loss and life changes.
Support for men navigating stress, emotions, and change.
Compassionate support around sexual health, HIV, herpes and other diagnoses, intimacy, relationships, identity, and emotional wellbeing.
Counselling for emotional exhaustion and pressure.
Online counselling for English speakers living abroad.
Support during periods of uncertainty, change, loss, and personal growth.
Getting Started
A simple and supportive process designed to help you feel comfortable from the very beginning.
Free 15-Minute Consultation
A confidential, no-obligation call by phone or video to discuss what's bringing you to counselling, ask questions, and see whether working together feels right for you. A calm first step with no pressure or expectation.
Initial Assessment
An opportunity to explore what’s bringing you to counselling, discuss your needs, and consider what support may be most helpful for you at this time. Space to ask questions and decide whether working together feels right.
Ongoing Counselling
Regular counselling sessions in person, online, or by telephone, offering a confidential and supportive space to explore your thoughts and feelings, work through challenges, and move towards positive change at a pace that feels right for you.
Flexible Counselling Online, by Telephone and in Ashford
FAQ
Frequently Asked Questions
WHAT CLIENTS SAY
Female Client
"I sat down and thought
'I don't know what to say'.
I couldn't believe how quickly the time went and how easy it was to share with Paul."
Male Client
"Paul was the therapist who most understood me and who took the time to properly discuss everything."
Female Client
"Within 15 minutes, Paul understood me and the anxiety I was suffering better than the previous therapists I had seen...for years."
Get in Touch
Taking the first step towards counselling can feel difficult. If you would like to arrange a free 15-minute consultation or ask any questions before booking, you’re welcome to get in touch.
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